Currently, we only ship within the UK.
Shipping Services & Estimated Times*
Standard Delivery - £2.99 (2-4 working days)
Royal Mail Tracked 24 - £3.99 (1-2 working days)
Royal Mail Special Delivery by 1pm - £7.99 > £16.99 (1 day)
Parcel Force Express 48 - £5.99 (1-2 working days)
DPD UK Mainland - £5.99 (1-2 working days)
DPD UK Non-Mainland - £35.99 (1-2 working days)
* Everything possible is done to achieve these delivery times, however, in busy periods there can sometimes be slight delays.
Same Day Dispatch
Royal Mail | Order before 4:30pm Monday - Friday (Unfortunately cannot be guaranteed).
Parcel Force | Order before 3pm Monday - Friday (Unfortunately cannot be guaranteed).
DPD | Order before 3:30pm Monday - Thursday (Unfortunately cannot be guaranteed).
Free Shipping
Orders over £50 will qualify for Free Shipping.
Shipping service will depend on the value of your order.
Weekend Orders
If you place an order after 4:30pm on Friday afternoon, this will be processed and shipped on the following Monday morning. The warehouse will also be closed on Bank Holidays unless otherwise stated, so orders will be shipped out the next working day.
High Volume Orders
Due to Royal Mail shipping restrictions we can only ship 600ml of perfume/aftershave in one package, therefore orders that contain more than 600ml will be shipped via Parcel Force.
Track Your Order
To track your order, please click one of the links below and enter your tracking code (found on your confirmation email).
Returns/Refunds
For full details visit the Returns & Refunds page: www.perfumedirect.com/returns-refunds
Missing Parcel Claims
If your parcel goes missing with one of our logistics partners, please get in touch with our customer service team. You will be asked to complete a short form about your order and we will submit this to our logistics partners claims team. Unfortunately, claims can take up to 30 days to get a resolution. We can only apologise for the inconvenience caused on behalf of our logistics partners.
